These SMS Terms & Conditions describe how CCM Specialty Care ("we," "us," or "our") uses text messaging (SMS) to communicate with patients who consent to receive it, and how you can opt in, opt out, or get help.

SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your consent to receive SMS messages, and the mobile number associated with it, is used only to send you the communications described below.

Types of SMS Communications

If you have consented to receive text messages from CCM Specialty Care, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages related to your care

Example: "Hello, this is a friendly reminder of your upcoming appointment at CCM Specialty Care on Monday, September 14 at 2:30 PM. You can reply STOP to opt out of SMS messaging from CCM Specialty Care at any time."

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per month related to your appointments.

Potential Fees for SMS Messaging

Message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from CCM Specialty Care in the following way:

• Verbally, during a conversation with our staff.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.ccmspecialtycare.com or by calling 425-276-1825.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

Privacy Policy

Our Privacy Policy describes what information we collect through this website and how it's used.

Terms of Service

Our Terms of Service govern your use of this website generally.

Consent

By opting in verbally, during a conversation with our staff, you agree to receive SMS messages as described in these SMS Terms & Conditions. Consent to receive SMS messages is not a condition of receiving care from CCM Specialty Care.

Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about these SMS Terms & Conditions, please contact us:

CCM Specialty Care
1940 116th Ave NE, STE 200B
Bellevue, WA 98004
Phone: 425-276-1825
Email: info@ccmspecialtycare.com